Aid offices are a vital and basic services and the functioning of good business. However, addressing issues sensitive, choosing the right tools, and help desk management correctly can actually be a very difficult task.
Typical functions include help desk software helpdesk software systems ranging from the complexity of tracking systems based on ticket Fully integrated CRM, registration and control of applications support, information and management services and more in general are a plus Automated request for assistance.
Sky Blue Support Help Desk (SBS) is a solution Flexable and strong CRM puts you in control of their customer support needs. SBS uses the latest technology to provide effective and easy to use tool for managing relationships with customers.
TSC2 Help Desk 4.1 provides an integrated set of tools for managing a technical support service. Includes management work orders, inventory, equipment, planning, reporting, network auditing and a web interface. The software keeps track of all the work of all the tracking system job applications and support, computer errors and user-requested enhancements, hardware upgrades and network.
LanHelpdesk 06/08/2004, this independent helpdesk solution is based on end-users to submit tickets based on a wizard directly from their computers. User choice any of a number of common computer problems, each requiring the user to answer a series of pertinent questions the problem type selected. As a trouble ticket is sent, the local computer is automatically inspected, and dozens of pieces of information relevant to the user and the computer is connected to the sale of tickets.
LBE Desktop Helpdesk 4.0.152 databases are using industry standard such as Access, Microsoft SQL Server and Oracle. Many reports are provided. If you need more, you can build your own use of reference tools available. You can group records and change fonts and colors.
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DBS Help Desk 1.5a, this tool allows Full IT support staff to manage applications, computers, peripherals and software inventory. He is on the web is that it allows users to submit an application Support through the Web browser.
Help Desk QUAD 2.5, multi-user ready at no additional cost, this software provides basic functionality that does not require consultants to help you install and learn the program. Your CSR will be able to store, search, update and report on calls from your products or services in minutes installation. Also, if you install the HTTP server on a PC with a static IP address, you will not have to install Windows software on your computer. Software Windows includes wizards for querying and reporting on calls recorded in the database.
The software provides a scalable, customizable and easy to use for your business. Help Desk Software for Small Business offers a help desk and / or web enabled help desk solution help improve customer service and automate their customer service.
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